Polycom Repair Service
Axis is an independent distributor and repair vendor, repairing multiple brands from various manufacturers, including Polycom. Axis has spent considerable time developing repair procedures and investing in hardware, in order to become a leading repair center for Polycom products. Polycom offers quality products that have been engineered to withstand the test of time, both from an internal component stand point and from a technology stand point. This initial investment by Polycom means that your investment in Polycom was a wise decision. The Polycom repair services offered by Axis only reinforce this. Products manufactured by every OEM will eventually fail, but this does not mean the end of life for your product when you choose our repair services.
Our Polycom Repair Service Means: Big Savings, Quick Turn Around, and Excellent Warranties.
Repair pricing for Polycom Phones at Axis Telesolutions Inc. is designed to be flexible and meet the various needs of our customers. The prices listed on our website are for Repair Only, but our standard repair, refurbishing and warranty is recommended for most customers.
Regardless of your organization's size our equipment repair services will save you money, extend the life cycle of your hardware and give you an alternative to traditional maintenance plans. When an organization chooses Axis Telesolutions as a repair vendor, they are also improving their recycling program without any extra effort. Whether you are doing it out the kindness of your heart for the environment or you have a recycling program that is mandated by corporate, "repair" should be considered before "recycle". Use this to your advantage and make sure you include repair services in your recycle/reuse program.
Axis Telesolutions Inc. offers a variety of warranty options. The one year warranty is an advance replacement warranty protecting against manufacturer defects. You will feel confident in knowing your equipment is backed by a leader in the telecommunication industry.
On your first call you will be assigned a dedicated account manager that will answer all of your questions and process your orders from that day forward. Your account manager will know your special requirements and make sure we process your orders based on your needs.
To say we are a repair facility would be an under statement. Our services range from Test Only all the way to Asset Management. For this reason we recommend contacting an account manager to receive the most accurate pricing and service for your needs.
Axis Telesolutions Inc. will test and repair your Polycom telephone for the existing problem and provide preventive repair services also. With years of Polycom phone repair experience, we are able to address known issues and replace components so they do not cause problems for you in the future. Once your Polycom telephone has been repaired, it will go through our extensive refurbishing process so your telephone looks like new again. Every Polycom telephone is unique but you can expect to receive an individually boxed telephone, new cords and new designation strips, in addition to replaced plastics and buttons as needed
Using our Polycom hardware repair service is an excellent cost saving option.
Choosing to repair Polycom phones means you are prolonging the useful life of your hardware and impacting the environment in a positive manor. Without much thought, we dispose of items on a regular basis not considering the impact on our environment. The first excuse revolves around someone saying it is not cost effective to repair telephone hardware. When you use Axis Telesolutions Inc. to repair Polycom hardware, that is not true on financial level and the statement is even less accurate when you consider the cost on the environment.
Axis Telesolutions Inc is an independent distributor and service provider of data and communications hardware. Axis Telesolutions Inc. does not represent Avaya. Merlin, Merlin Legend, Merlin Magix, Partner, Partner Plus, Partner II, Partner ACS, Spirit, Definity, IP Office, and Avaya Communication Manager are registered trademarks of Avaya Communication.
Polycom Standard Repair, Refurbishing and Warranty:
This price level is for most customers and is designed for customers requiring a phone that is ready for the desk top. Standard Repair price includes; repair, testing, refurbishing, cords, designation strips and the standard warranty for your telephone. Standard Repair pricing does not include the replacement of displays, specialty micro-processors or plastic housing. These items require additional costs and require pre approval from the customer. Approval and pricing for these additional items can be established and given before or during the repair process. This pricing level is designed to insure the customer is only paying for the service and parts required to repair their equipment.
Inclusive Polycom Repair and Refurbishing:
This price level is for customers requiring a more structured pricing level and that require a phone ready for redeployment. Inclusive Repair price includes; repair, testing, refurbishing, cords, designation strips and the standard warranty for your telephone. Inclusive Repair pricing does include the replacement of most displays and most specialty micro-processors and some plastics. These items will be replaced based on normal failure rates for your telephone. If higher than normal failure rates are discovered, additional charges may be required. If additional parts are required, no additional work will be performed without the customer approval. To receive Inclusive Repair and Refurbishing pricing, the customer must repair five or more of the same model telephone. Inclusive Repair and Refurbishing is available for a different rate on smaller orders, but the Standard Repair and Refurbishing Option is recommended for those customers.
Polycom Repair Only pricing:
This pricing level is for larger volume customers who have some resources of their own; i.e. testing and refurbishing. Repair Only includes the repair/testing of your telephone and the standard warranty for your telephone. Repair Only pricing does not include refurbishing, replacement of displays, specialty micro-processors, housing replacement or individual boxes. These items require additional costs and are only added with the customer’s approval. To receive Repair Only pricing, the customer must repair ten or more of the same model telephone.
