One Year Warranty
Axis Telesolutions Inc. offers a variety of warranty options. The one year warranty is an advance replacement warranty protecting against manufacturer defects. You will feel confident in knowing your equipment is backed by a leader in the telecommunication industry.
Avaya Partner Messaging
Partner Messaging R7
To automate the call handling, call answering, and voice messaging needs of your company, PARTNER Messaging offers three voice messaging services- Automated Attendant Service (AAS), Call Answer Service (CAS), and Voice Mail Service (VMS).
The system features include System Administration, Diagnostics and Maintenance, and Backup and Restore. The System Administration feature allows the System Manager to administer the system locally or remotely using a Touch-Tone telephone. This Quick Reference describes the Touch-Tone telephone method for System Administration.
Call Answer Service
Functions as a personal answering machine, allowing a caller to:
- Hear the Personal Greeting recorded by the mailbox owner.
- Switch to the alternate language, if the system is configured in Bilingual mode.
- Leave a voice message.
- Designate voice message as a Priority or Private message.
- Transfer to an operator or to another extension.
In Release 7.0 or later, the name or extension that a caller is being transferred to is announced whenthe Directory is used from this service, from the Automated Attendant Service, and from the Voice Mail Service.
Automated Attendant Service
Answers incoming lines and presents callers with a list of options. Based on callers' input, they may be:
- Transferred to an extension.
- Played an informational Announcement.
- Transferred to a voice mailbox.
- Presented a Submenu with additional options.
- Transferred to another Automated Attendant.
- Transferred to a pre-defined Centrex number.
The Automated Attendant Service can also detect and route fax calls to a pre-determined Fax
extension. In Release 7.0 or later, a system-wide Directory List is automatically created and assigned to Submenu 99. Submenu 99 can be used as a playable directory. In addition, up to 4 customized Directory Lists can be created and assigned to a Submenu, and used as playable customized directories.
Voice Mail Service
Allows mailbox owners to:
- Record and send messages.
- Forward and reply to messages.
- Designate message as Priority, Private, and/or request Return Receipt.
- Listen to messages.
- Return calls to internal callers.
- Record their names and Personal Greetings.
- Activate Personal Greeting(s).
- Change their Personal Operators.
- Change their passwords.
- Set up Outcalling (if permission provided).
- Create Personal Group Lists.
- Change Call Answer Mode of their mailbox.
- Transfer to another extension.
- Record a call and store it in their mailbox (if premission is provided).
- Automatically send a copy of their messages to another mailbox (Release 6.0 or later). In Release 7.or later, multiple mailbox owners can send a copy of their messages to a single mailbox.
- Change message retrieval order (Release 6.0 or later).
- Preview new messages without changing the message status (Release 6.0 or later).
- Listen to last heard message (Release 6. 0 or later).
- Traverse message list backward to listen to previously heard messages (Release 6. 0 or later).
- Change message status back to new (Release 6. 0 or later).
- Speed up or slow down mailbox prompts and messages (Release 6. 0 or later).
Diagnostics and Maintenance
Provides on-site and remote system serviceability functionality, including:
- Terminal-based reporting.
- Trouble/fault isolation.
- Backup and Restore
System Administration
Allows individuals responsible for configuring and programming the PARTNER Messaging System to:
- Administer System Parameters, such as System Language Mode and Call Answer Service operator extension.
- Administer an extension to be either a Mailbox, Fax, Transfer-Only, or Automated Attendant Extension. Mailbox administration includes programming a Phantom Mailbox (Release 6.0 or later). In Release 7.0 or later, Phantom Mailbox programming allows multiple extensions to share the same destination mailbox.
- Administer up to four Automated Attendants.
- Administer System Security Parameters.
- Administer Line Ownership.
- Administer System Group Lists and, for Release 7.0 or later, Directory Lists.
- Perform a System Backup or System Restore.
Partner Messsaging R6
To automate the call handling, call answering, and voice messaging needs of your company, PARTNER Messaging offers three voice messaging services- Automated Attendant Service (AAS), Call Answer Service (CAS), and Voice Mail Service (VMS).
The system features include System Administration, Diagnostics and Maintenance, and Backup and Restore. The System Administration feature allows the System Manager to administer the system locally or remotely using a Touch-Tone telephone. This Quick Reference describes the Touch-Tone telephone method for System Administration.
Call Answer Service
Functions as a personal answering machine, allowing a caller to:
- Hear the Personal Greeting recorded by the mailbox owner.
- Switch to the alternate language, if the system is configured in Bilingual mode.
- Leave a voice message.
- Designate voice message as a Priority or Private message.
- Transfer to an operator or to another extension.
Automated Attendant Service
Answers incoming lines and presents callers with a list of options. Based on callers' input, they may be:
- Transferred to an extension.
- Played an informational Announcement.
- Transferred to a voice mailbox.
- Presented a Submenu with additional options.
- Transferred to another Automated Attendant.
- Transferred to a pre-defined Centrex number. The Automated Attendant Service can also detect
and route fax calls to a pre-determined Fax extension.
Voice Mail Service
Allows mailbox owners to:
- Record and send messages.
- Forward and reply to messages.
- Designate message as Priority, Private, and/or request Return Receipt.
- Listen to messages.
- Return calls to internal callers.
- Record their names and Personal Greetings.
- Activate Personal Greeting(s).
- Change their Personal Operators.
- Change their passwords.
- Set up Outcalling (if permission provided).
- Create Personal Group Lists.
- Change Call Answer Mode of their mailbox.
- Transfer to another extension.
- Record a call and store it in their mailbox (if premission is provided).
- Automatically send a copy of their messages to another mailbox (Release 6.0 or later).
- Change message retrieval order (Release 6.0 or later).
- Preview new messages without changing the
message status (Release 6.0 or later).
- Listen to last heard message (Release 6. 0 or later).
- Traverse message list backward to listen to previously heard messages (Release 6. 0 or later).
- Change message status back to new (Release 6. 0 or later).
- Speed up or slow down mailbox prompts and messages (Release 6. 0 or later).
Diagnostics and Maintenance
Provides on-site and remote system serviceability functionality, including:
- Terminal-based reporting.
- Trouble/fault isolation.
- Backup and Restore.
System Administration
Allows individuals responsible for configuring and programming the PARTNER Messaging System to:
- Administer System Parameters, such as System Language Mode and Call Answer Service operator extension.
- Administer an extension to be either a Mailbox, Fax, Transfer-Only, or Automated Attendant Extension. Mailbox administration includes programming a Phantom Mailbox (Release 6.0 or later).
- Administer up to four Automated Attendants.
- Administer System Security Parameters.
- Administer Line Ownership.
- Administer System Group Lists .
- Perform a System Backup or System Restore.