Axis Telesolutions Inc. offers a variety of warranty options. The one year warranty is an advance replacement warranty protecting against manufacturer defects. You will feel confident in knowing your equipment is backed by a leader in the telecommunication industry.
What's New in IP Office 3.2
For those already familiar with IP Office, this page lists the new features introduced in IP Office 3.2. This is not a exhaustive list, it covers just the major changes that are aimed at improving product serviceability and end user mobility.
IP Office Management Software
- A new IP Office Manager that has backward compatibility with previous releases
- Increased service access security
- Audit trail to record who made system changes
- Error checking and validation of system configuration
- User rights management
IP Office Applications
- Single step application upgrade, no need to un-install, on select applications
- Voicemail Pro
- Remote Management
- Personal transfer option during greeting
- Ability to reply to emails by voice message
- Forwarding of fax messages
- Phone Manager
- Management of personal greetings
- "drag and drop" call transfer
- Enhanced call forwarding options
- SoftConsole
- Pop from system tray on incoming call
- Call history
- Direct voicemail transfer
- Conferencing Center
- Enhanced document upload tool - accepts .doc, .ppt and .xls files
- Web chat
IP Office Core 3.2 Software
- Twinning of IP Office extension with external numbers
- Appearance ring delay
- System Alarms enhancement (improved SNMP and new SMTP email notification)
- Authorization codes
- Music on hold stored on Compact Flash memory (IP 406V2 and Small Office Edition)
New Phones
Support for new telephones and telephone accessories:
- Avaya 4625 IP phone with backlit color display
- Avaya 5621 IP phone with backlit monochrome display
- Avaya T3 IP phone range in select countries
- Avaya 3620 WiFi wireless IP phone in select countries
IP406 V2 Control Unit
IP Office Release 3.2 Product Description
The IP406 V2 control unit is a stackable unit with an optional 19" rack mounting kit. The IP406 V2 includes:
- Eight Digital Station (DS) ports for supported 2400, 4400, 5400, 6400 and T3 Series phones plus 3810
wireless (US) phones.
- Two Analog telephone ports.
- Two Wire
- DTMF signaling (No rotary or Loop Disconnect)
- Timed Break Recall (No Earth Loop Recall)
- Caller ID capable - a variety of standards, see later
- MWI capable - 82.5V and Line Reversal
- Eight 10/100 Mbps LAN Switched ports (Layer-2, unmanaged).
- Support for optional embedded voicemail/auto-attendant (Compact Flash card)
- 9-pin DTE Port (for maintenance or Feature Key connection for application licensing).
- X.21/V35 WAN interface.
- Support for up to 6 IP Office Expansion Modules:
- Phone modules (8, 16, 30)
- Digital Station modules (16, 30)
- Analog Trunk Module 16
- So8 module
- External O/P socket supporting two relay on/off switch ports, e.g. for door entry systems.
- Audio input port for external music on hold source.
- Two trunk interface card slots for analog, BRI, PRI (T1, E1) or CAS (E1R2)
- Internal socket for IP Telephony expansion - voice compression modules (from 4 to 30 channels)
- Internal socket for internal modem (2 or 12) for Remote Access Services
- 40 Data channels
- Up to 20 Voicemail Pro ports
IP412 Control Unit
With a greater internal data transfer capability the IP412 is the most suitable of the IP Office range for meeting the needs of the small contact center or businesses with a CRM focus. The IP412 differs from the IP406 Office by providing a greater trunk expansion capability of up to four PRI trunks. The IP412 is a stackable unit with an optional 19" rack mounting kit. The IP412 includes:
- 9-pin DTE Port (for maintenance or Feature Key connection for application licensing).
- X.21/V35 WAN interface.
- Support for up to 12 IP Office Expansion Modules:
- Phone modules (8, 16, 30)
- Digital Station modules (16, 30)
- Analog Trunk Module 16
- So8 module
- External O/P socket supporting two relay on/off switch ports, e.g. for door entry systems.
- Audio input port for external music on hold source.
- Two trunk interface card slots for analog, BRI, PRI (T1, E1) or CAS (E1R2)
- 2 internal sockets for IP Telephony expansion - voice compression modules (from 4 to 30 channels)
- Internal socket for internal modem (2 or 12) for Remote Access Services
- 100 Data channels
- Up to 30 Voicemail Pro ports
- Two 10/100 switched Ethernet ports (Layer 3).