One Year Warranty
Axis Telesolutions Inc. offers a variety of warranty options. The one year warranty is an advance replacement warranty protecting against manufacturer defects. You will feel confident in knowing your equipment is backed by a leader in the telecommunication industry.
IP Office Release 3.1
What's New in IP Office 3.1
For those already familiar with IP Office, this page lists the new features introduced in IP Office 3.1. This is not a exhaustive list, it covers just the major changes.
IP Office Core 3.1 Software
- Extension twinning.
- Buffered Call Detail Record (CDR) output in the same format as ACM.
- Message Waiting Indication on analog phones via line polarity reversal.
- Support for Cyrillic character set on most 2400, 4600, 5400, 5600 and 6400 Series phones.
- QSIG enhancements for call status indication.
New Phones
Support for new telephones and telephone accessories:
- Avaya 4621.
- Avaya 3701 and 3711 IP DECT telephones.
- EU24BL DSS module.
- Avaya T3 Compact, T3 Classic and T3 Comfort digital phones.
- T3 Headset Link.
- T3 DSS module.
IP Telephony improvements
- Increased duration of echo cancellation from 25ms to 64ms on newly introduced VCM modules - VCM 4/8/16/24.
- Fallback from IP trunks to private leased lines or, via IP Office Least Cost Routing, to PSTN trunks.
Operating System Support
- Compatibility of IP Office applications with Service Pack 1 of Microsoft Windows 2003 Server.
IP Office Management Software
- IP Office Manager Enhancements.
Avaya IP DECT Mobility Solution
- New mobility solution supports up to 120 IP DECT telephones and 32 base stations.
IP406 V2 Control Unit
IP Office Release 3.1 Product Description
The IP406 V2 control unit is a stackable unit with an optional 19" rack mounting kit. The IP406 V2 includes:
- Eight Digital Station (DS) ports for selected 2400, 5400, 6400 and T3 Series phones plus 3810 wireless (US) phones.
- Two Analog telephone ports.
- Eight 10/100 Mbps LAN Switched ports (Layer-2, unmanaged).
- Support for optional embedded voicemail/auto-attendant (Compact Flash card)
- 9-pin DTE Port (for maintenance or serial dongle connection for PC-less licensing).
- X.21/V35 WAN interface.
- Support for 6 Expansion Modules.
- External output port containing two switches for door entry systems.
- Audio port for external music on hold source.
- 40 Data channels (Maximum 20 useable for Voicemail Pro).
A data channel is used whenever a call is made from the IP network to an exchange line (Central Office). For example, four people surfing the Internet will use a single data channel since they all share the same line to the ISP. Two people remotely accessing the Office LAN from home will use two data channels since they have dialed in on separate lines. IP extensions do not use data channels.
Optional internal upgrades allow for the support of up 12 x V.90 modem calls and a 4, 8, 16, 24 or 30-channel Voice Compression Module (VCM). The VCM module supports 4, 8, 16, 24 or 30 simultaneous Voice over IP sessions. These can be used for either providing networking between sites over a Wide Area Network or supporting IP Telephones and Soft phones. Typically an IP extension only uses a compression module channel when starting a call and while on a call to a non-IP extension/line. It is possible to configure more IP extensions than the capacity of the installed VCM.
Through support of up to six external Expansion Modules, IP406 V2 can be enhanced to support a mixture of analog, digital or IP phones to maximum of 190 phones.
IP412 Control Unit
With a more powerful call processing engine and greater internal data transfer capability the IP412 is the most suitable of the IP Office range for meeting the needs of the small contact center or businesses with a CRM focus.The IP412 differs from the IP406 Office by providing a greater trunk expansion capability of up to four PRI trunks.
The IP412 is a stackable unit with an optional 19" rack mounting kit. The IP412 includes:
- Two 10/100 switched Ethernet ports (Layer 3).
- DTE Port.
- X.21/V35 WAN interface.
- Support for 12 Expansion Modules (360 extensions maximum).
- External output port containing two switches for door entry systems.
- Audio port for external music on hold source.
- 100 Data channels (Maximum 30 useable for Voicemail Pro).
Note: A data channel is used whenever a call is made from the IP network to an exchange line (Central
Office). For example, four people surfing the Internet will use a single data channel since they all share the same line to the ISP. Two people remotely accessing the Office LAN from home will use two data channels since they have dialed in on separate lines. IP extensions do not use data channels.
Optional internal upgrades allow for the support of up to 12 x V.90 modem calls and two 4, 8, 16, 24 or 30 channel Voice Compression Modules (VCM). Fitted with two 30 channel voice compression modules, 60 simultaneous voice over IP sessions can be supported. These can be used for either providing networking between sites over a wide area network or supporting IP Telephones and Soft phones. Typically an IP extension only uses a compression module channel when starting a call and while on a call to a non-IP extension/line. It is possible to configure more IP extensions than the capacity of the installed VCM. The IP412 can be expanded by 12 Expansion Modules, however this is restricted to a maximum capacity of 360 analog, digital or IP phones.