One Year Warranty
Axis Telesolutions Inc. offers a variety of warranty options. The one year warranty is an advance replacement warranty protecting against manufacturer defects. You will feel confident in knowing your equipment is backed by a leader in the telecommunication industry.
IP Office Release 3.0
What's New in IP Office 3.0
For those already familiar with IP Office, this page lists the new features introduced in IP Office 3.0. This is not a exhaustive list, it covers just the major changes.
IP Office Core 3.0 Software
- Enhanced SNMP alarms.
- Distinctive ringing (supported on all phone types).
- Key System Features (Call, Line and Bridged Appearances).
- Support for Avaya 20 Series phones (2010, 2030, 2050 and 20DS) ended.
New Phones
- New next generation 54xx digital phones.
- New next generation 56xx IP phones.
- New support for the full line of 24xx and most 46xx phones.
- Support for EU24 expansion module.
New IP406 V2 Enhanced Platform
- Built-in digital and analog stations (8 digital DS and 2 analog POT).
- Integral 8-port LAN switch (Layer 2).
- Increased support: VCM30 card, Dual PRI card, 9-pin DTE port for PC-less features.
- New Optional embedded voicemail card for use with IP406 V2 only (not Small Office compatible).
- Supports dual-PRI cards in Slot A.
New Internal Modem Card
- 12 Port modem for increased remote access support (only 4 ports when used with IP403 control unit).
IP Office Management Software
- Wizard enhancements.
- New Client Application Deployment tool.
Voicemail Pro 3.0
- Personal distribution lists.
- Hunt Group Broadcast option.
- Voice recording libraries.
- Third-party Fax server support.
IP Office Conferencing Center
- Local address book.
- Web site install of software outside company firewall.
- Save settings into conference template.
Compact Contact Center Version 5
- Report integration with MS-CRM.
- Reporting now uses Crystal Reports for ease of customization.
- Increased capacity:
- Up to 75 multi-media and telephony agents.
- Up to 20 supervisors.
IP403 Office
IP Office Release 3.0 Installation Manaul
The IP403 Office base unit is a 19" rack mountable voice and data communication system and supports as standard -
- Eight Digital Station (DS) ports for 24xx, 44xx, 54xx and 64xx Series phones (plus 3810 and 9040).
Available dependent on territory.
- Two Analog telephone ports.
- Eight 10/100 Mbps LAN Hub ports.
- DTE Port.
- X.21/V35 WAN interface.
- Support for 3 Expansion Modules.
- Two relay switch port for door entry systems (Ext O/P socket).
- Audio port for external music on hold source.
- 18 Data channels (maximum of 10 useable for Voicemail Pro)
Note: A data channel is used whenever a call is made from the IP network to an exchange line (Central
Office). For example, four people surfing the Internet will use a single data channel since they all share the same line to the ISP. Two people remotely accessing the Office LAN from home will use two data channels since they have dialed in on separate lines. IP extensions do not use data channels.
The IP403 Office can be ordered in four trunk configurations Quad BRI, PRI (T1), PRI (E1) and Analog (loop start). A spare expansion slot is available to add an additional trunk card (Analog, BRI or PRI).
IP406 Office V1
The IP406 V1 (formerly just call IP406) differs from the IP403 Office in that it supports six expansion modules but excludes the integral Digital extension and Analog extension ports. The IP406 V1 Office base unit is 19" rack mountable and supports as standard-
- Eight 10/100 Mbps LAN Hub ports.
- DTE Port.
- X.21/V35 WAN interface.
- Support for 6 Expansion Modules.
- Two relay switch port for door entry systems (Ext O/P socket).
- Audio port for external music on hold source.
- 24 Data channels (Maximum 20 useable for Voicemail Pro).
Note: A data channel is used whenever a call is made from the IP network to an exchange line (Central
Office). For example, four people surfing the Internet will use a single data channel since they all share the same line to the ISP. Two people remotely accessing the Office LAN from home will use two data channels since they have dialed in on separate lines. IP extensions do not use data channels.
The IP406 V1 Office can be ordered in four trunk configurations Quad BRI, PRI (T1), PRI (E1) and 4 x Analog (loop start) trunks. A spare expansion slot is available to add an additional trunk card (Analog, BRI or PRI).
IP406 V2 Office
The IP406 V2 Office is the new 406 hardware. The IP406 V2 Office base unit is 19" rack mountable and supports as standard-
- Eight Digital Station (DS) ports for 24xx, 44xx, 54xx and 64xx Series phones (plus 3810 and 9040).
- Two Analog telephone ports.
- Eight 10/100 Mbps LAN Switched ports (layer-2).
- Support for optional embedded voicemail/auto-attendant (Compact Flash card)
- 9-pin DTE Port (for maintenance or serial dongle connection for PC-less licensing).
- X.21/V35 WAN interface.
- Support for 6 Expansion Modules.
- Two relay switch port for door entry systems (Ext O/P socket).
- Audio port for external music on hold source.
- 40 Data channels (Maximum 20 useable for Voicemail Pro).
Note: A data channel is used whenever a call is made from the IP network to an exchange line (Central
Office). For example, four people surfing the Internet will use a single data channel since they all share the same line to the ISP. Two people remotely accessing the Office LAN from home will use two data channels since they have dialed in on separate lines. IP extensions do not use data channels.
The IP406 V2 Office can be ordered in four trunk configurations Quad BRI, single/dual PRI (T1), single/dual PRI (E1) and 4 x Analog (loop start) trunks. A spare expansion slot is available to add an additional trunk card (Analog, BRI or PRI).
IP412 Office
With a more powerful call processing engine and greater internal data transfer capability the IP412 Office is the most suitable of the IP Office range for meeting the needs of the small contact center or businesses with a CRM focus. The IP412 differs from the IP406 Office by providing a greater trunk expansion capability of up to four PRI trunks. The IP412 Office base unit is 19" rack mountable and supports as standard
- Two 10/100 switched Ethernet ports.
- DTE Port.
- X.21/V35 WAN interface.
- Support for 12 Expansion Modules (360 extensions maximum).
- Two relay switch port for door entry systems (Ext O/P socket).
- Audio port for external music on hold source.
- 100 Data channels (Maximum 30 useable for Voicemail Pro).
Note: A data channel is used whenever a call is made from the IP network to an exchange line (Central
Office). For example, four people surfing the Internet will use a single data channel since they all share the same line to the ISP. Two people remotely accessing the Office LAN from home will use two data channels since they have dialed in on separate lines. IP extensions do not use data channels.
Optional internal upgrades allow for the support of up to 12 x V.90 modem calls and two 5, 10, 20 or 30 channel Voice Compression Modules (VCM). Fitted with two 30 channel voice compression modules, 60 simultaneous voice over IP sessions can be supported. These can be used for either providing networking between sites over a wide area network or supporting IP Telephones and Soft phones. An IP extension only uses the compression module whilst on a call to a non-IP extension/line. Hence, it is possible to support more extensions than the capacity of the VCM's.
IP412 Office can be expanded by 12 Expansion Modules, however this is restricted to a maximum capacity of 360 Analog or Digital Stations.
The IP412 Office is available pre-configured with a single or dual PRI (E1/T1) and a spare slot for an optional Quad Analog Trunk, Quad Basic Rate, PRI or Dual PRI (E1/T1).